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Cruse Bereavement

Overview of service

We help people through one of the most painful times in life – with bereavement support, information and campaigning. We're the UK's leading bereavement charity.

We offer support through our website, national helpline, group, zoom, telephone or one-to-one in person support. We want to make sure everyone grieving gets the help they need in a way that works for them. We have a specially trained dedicated team of 4,000 bereavement volunteers.

Eligibility criteria

Anyone who has experienced the loss of someone close and need help to come to terms with their grief.

Area(s) covered

Contact information

Opening hours

Monday, Wednesday, Thursday, Friday: 9.30am-5pm
Tuesday: 1pm – 8pm
Saturday – Sunday: Closed

Our helpline is really busy, and we’re really sorry if we can’t answer your call straight away. Please do keep trying. If you are struggling in the meantime, please do call Samaritans on 116 123.

Monday, Wednesday and Friday: 9am – 5pm
Tuesday, Thursday: 9am – 8:00pm
Saturdays 10am – 2pm

You can also contact us through our webform at any time.

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