Privacy
This policy covers the processing of personal information (including cookies) on this website.
Under privacy legislation (Data Protection Act 2018, General Data Protection Regulation and Privacy and Electronic Communications Regulations) there is a legal requirement to notify you what personal data we collect about you when you use the Avon and Somerset Constabulary website.
Our Privacy Notice contains full details about how your personal data is processed.
Data collection
We only collect:
- data you submit within a form
- information on how you use the site
We collect this data to help us administer your query and respond to any request you send us.
We may process this data for those legitimate interests.
If you have consented to the use of any data provided by you, then we will rely on that consent.
Cookies
This website puts small files (known as “cookies”) onto your computer to collect information about how you browse the site.
We use cookies to:
- effectively manage our website, including measuring website usage
- maintain data between pages
Third party cookies
We use third party cookies to improve our online services. These cookies enable us to gather information about users who access our site and what actions they take. They also allow us to obtain feedback from users and work with partners to provide the best possible service.
Google Analytics sets the following cookies:
- Name: _ga
- Purpose: This helps us count how many people visit our website by tracking if you’ve visited before
- Expires: 2 years
- Name: _gid
- Purpose: This helps us count how many people visit our website by tracking if you’ve visited before
- Expires: 24 hours
- Name: _gat
- Purpose: Used to manage the rate at which page view requests are made
- Expires: 10 minutes
- Name: _ga_
- Purpose: This helps us count how many people visit our website by tracking if you’ve visited before
- Expires: 2 years
You can choose to opt-in or opt-out of Google Analytics cookies at any time.
Third party providers
We use a number of third party providers to give you the best experience when submitting your information via our website.
Google Analytics
Google Analytics collects and stores information on your behaviour on the site about:
- the pages you visit
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
We do not allow Google to use or share our analytics data.
Google Maps
We use Google Maps to obtain accurate mapping information, allowing users to lookup locations.
Google Maps provide us with address details and co-ordinates when a form is submitted. We only see the final submitted information.
Further information
Where your data is stored
We store your data on secure servers in the UK. The servers and infrastructure are provided by Amazon Web Services or Avon and Somerset Constabulary.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we cannot guarantee the security of your data.
Any data you transmit is at your own risk.
Lighthouse Victim Care treats all information submitted by users in confidence.
Sharing your data
If you choose to share your data, we will process and use it internally accordingly.
We may share the information provided with other police forces, government departments, agencies and organisations.
Other than those listed above, we will not share your information submitted on the Lighthouse Victim and Witness Care website with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to other websites.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Your rights
Information regarding your privacy rights can be found in our Privacy Notice.
Contact details
Should you wish to contact us about anything in this policy use the contact details:
Telephone: 101
Post:
Lighthouse Victim and Witness Care
Police Headquarters
PO Box 37
Valley Road
Portishead, Near Bristol
BS20 8QJ
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